Shipping and Delivery

Shipping and Delivery Policy

Thank you for choosing SAPTNOVA LLP for your business / practice. We are committed to ensuring that every order is delivered with care and efficiency. Below is our comprehensive Shipping and Delivery Policy, including details on processing times, tracking, and support.

1. Order Processing Times

  • Order Confirmation: Upon placing an order, customers will receive a confirmation email / WhatsApp / Call detailing the purchase.
  • Processing Period: Orders are processed within 1-2 business days. Please note that during peak seasons or public holidays, processing may extend to 3 business days.
  • Packaging: We prioritize product quality and safety in our packaging to ensure it arrives in pristine condition.

2. Shipping Methods and Estimated Delivery Times

We offer both domestic and international shipping options, with delivery timelines dependent on the selected service and location.

Domestic Shipping

  • Standard Shipping: Estimated delivery within 2-6 business days.
  • Express Shipping: Expedited delivery within 0-3 business days.

International Shipping

  • Standard International Shipping: Delivery timelines vary based on location, typically ranging from 7-21 business days.

Shipping costs are calculated at checkout based on the shipping destination and selected shipping method. Customs fees, taxes, or import duties may apply for international orders, and these are the customer’s responsibility.

3. Tracking Your Order

Once your order has been dispatched, you will receive a shipment confirmation email containing a unique tracking number and a link to our tracking page. You can monitor your order’s progress in real-time, from dispatch to delivery, via this link. If you encounter any issues with tracking or require further assistance, please contact us directly.

4. Contact Us for Support

Our customer service team is readily available to assist with any inquiries related to your order or shipping. Please reach out using the following options:

  • Email: care@saptnova.com
  • Phone: 7777 800 477

Thank you for choosing SAPTNOVA LLP for your holistic healing business. We look forward to serving you with the highest standards of care and reliability.